Appliance companies robbing their customers
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Appliance companies robbing their customers

Hello to my friends. Just wanted to talk a little about appliance companies in Wilmington N.C. that gives honest companies like myself a bad name. I was at my local parts house the other day when a older lady walks in. She ask the employee behind the counter could he look a part up for her. The guy said sure, what is your model number and what part would you like to buy? The little lady gave him the model number and said she needed a lid switch for her washer. The fellow pulled it right up just about before she got the numbers out of her mouth. He said it would be 21 dollars plus tax, and we have in stock. The lady just set there with a shock look on her face. She said that she called a appliance company in Wilmington N.C. and ask them how much they would charge her to come to her house and change the lid switch on her washer. The company ask for her model and serial number. After putting her on hold for a little while they came back on the phone and told her it would be between 220.00 and 230.00 for them to come to her house and install the part. The lady couldn't believe that someone would take advantage of their customers like that. That really hurts someone like myself that is trying to do what is right and make an honest living. I just thought that I would share that with everyone. Just please remember to double check everything and ask questions. For the record there was only two screws that holds that lid switch on the washer. I hope everyone is having a great week. Take care from your friends at Archer's Appliance.

14 Comments to Appliance companies robbing their customers:

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Sarah on Thursday, April 07, 2011 9:32 AM
Thanks so much for sharing. It is scary to know that there are companies that will take advantage of people like that. So glad that lady checked the prices for herself. Archer's Appliance is definately a company that I can trust.
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Stan on Monday, April 08, 2013 6:13 PM
It's very important to do your research and hire a reputable local appliance repair company.
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